Issues Resolved

Pitt Ohio Ground (PITDG) unable to ship: "<Error>Not authorized</Error>" Ship Response
If you find that Pitt Ohio Ground is unable to ship, check the logs to see if the Ship Response shows an "<Error>Not authorized</Error>&q...
Wed, 28 Sep, 2016 at 10:32 AM
UPS Next Day AM says Early AM not available but UPS said it is
There's a table (ups_commit) that holds the values for service times and a column called 'eam' for Early AM. Check if that zip doesn'...
Thu, 27 Oct, 2016 at 11:21 AM
Endicia SCAN Error "No shipments were added to the SCAN form. "
Email from Label Server about printing a SCAN form issue: The date and time when the tracking numbers were created determines whether the SCAN Reque...
Mon, 7 Nov, 2016 at 3:07 PM
RemoveRes error
This issue ended up being a case where the ups_track_no table did not have a line correlating to the 'DC' Int Code (although I don't know what t...
Wed, 15 Feb, 2017 at 5:07 PM
On Premise License Terminated Issue
Within the LocalServerManager config through the RateLinx console (Add-in Config Dropdown), you should be able to set a new appSetting property with an id o...
Wed, 8 Mar, 2017 at 10:48 AM
UPS Book Numbers did not show up/vanished
If you are using the Thick Client to get Book Numbers for UPS, sometimes you will find that this does not work properly.  What might happen in these cases i...
Thu, 9 Mar, 2017 at 5:05 PM
Update Has Occurred infinite loop
ShipLinx Implementation will check if the WS address was 4.5 or not, if it wasnt it would try to update the registry and restart. If it doesnt have the perm...
Wed, 15 Mar, 2017 at 11:52 AM
WWEX Parcel Doc Tab
Notes on using the Parcel Doc Tab for WWEX Labels: Perhaps: Use Eltron Label Printer. See Fresh Products. UPS WWEX engine does not have PrinterType ...
Wed, 31 May, 2017 at 8:40 AM
Paperless Invoicing and Electronic Trade Documents
To send the International Commercial Invoice electronically on its way, the following information should be set/taken into consideration: FedEx does not ...
Fri, 30 Jun, 2017 at 10:05 AM
Commercial Invoice not Printing
If you find that the Commercial Invoice is not Printing, you can check the following items: 1. First, check the Web Setup to ensure that the Internation...
Thu, 6 Jul, 2017 at 3:43 PM