Issues Resolved
Ship Via can not have the same exact name as the service. EG: ShipVia called "UPS Ground" (case sensitive) would be invalid because it match...
Fri, 21 Oct, 2016 at 11:56 AM
First identify if the service is competitive (eg: Priority Mail) or non-competitive (eg: First Class).
If competitive: We need to load the rat...
Wed, 20 Jul, 2016 at 2:49 PM
http://SERVER-PATH/shiplinxsetup/default.aspx should be the link to their Web Setup
user 'administrator' no pwd
go to Server Config pa...
Wed, 27 Jul, 2016 at 11:40 AM
Go to the manifest table and run an UPDATE SQL statement on the affected manifest_id to reset the status column.
To resend-> Run LocalServerManager t...
Wed, 27 Jul, 2016 at 12:11 PM
Thank you for using FedEx Online Support. I apologize, but not all references will appear on invoices. All references except 'Invoice no.' print o...
Thu, 28 Jul, 2016 at 12:36 PM
Need to use SwitchToNewWebService() function in StartApp to switch to the non-Legacy web service for Old Dominion. You would see the below error for this ...
Thu, 28 Jul, 2016 at 2:52 PM
Log in to the client's Endicia account page to make sure they have have a valid balance (>$0.00).
If there is no balance, have them reload...
Mon, 1 Aug, 2016 at 1:48 PM
Ask JJ to check the RateLinx Setup to see if it's an old client whose license expiration date hasn't been updated.
If that is good, ...
Wed, 21 Sep, 2016 at 4:35 PM
If you get the error image below, look at your Device Setup for the Thermal Label Printer. It is a likely scenario that you may have 300dpi chosen when i...
Thu, 22 Sep, 2016 at 2:56 PM
Reset the scale and try again.
If that doesn't work, use the standard function: ShipLinx.Implementation.Common.AdjustWeight(); in ...
Mon, 26 Sep, 2016 at 6:44 PM