----------------------------------------------------------------------------------------------------------------------------------


Try replacing the Package-specific Label node with the following:


                                                <Label>

                                                                <PrinterType>GIFTHERMAL</PrinterType>

                                                                <Docs>

                                                                                <Orientation>Portrait</Orientation>

                                                                </Docs>

                                                </Label>


I found the following information in an email to another client:


If you don't get the Docs, you may need to follow it up with a Web Service call to the GetShipmentDocs function (https://shiplinx.shipsource.com/ratelinxwebservice/ratelinx.asmx?op=GetShipmentDocs).  


The ITN value to be used in this call should return from the corresponding SHIP call and the fmtType should use PortableDocFormat as the value.  The other nodes should be the same as the other calls.


Try it out and let us know if that works for you (I tested successfully with the same SHIP request and had to only change that node AND the Package-level actual weight... the content weight total needs to be less than the Package-level Actual Weight; and the Content weight is in KG while the Package-level Actual Weight is in LBs.


Thanks.



----------------------------------------------------------------------------------------------------------------------------------